Informativa sulle spedizioni
This Shipping Policy describes the terms and conditions applicable to the shipment and delivery of products purchased through this website.
All information regarding the seller’s identity, registered office, and contact details is available in the “Contact Information” section of the website.
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Shipping Areas
Orders are shipped to the countries and regions indicated during the checkout process. Delivery availability may vary depending on the destination.
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Processing Time
Orders are processed within the timeframes indicated on the product page or during checkout, excluding weekends and public holidays. Processing times may vary depending on product availability and order volume.
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Delivery Times
Estimated delivery times are provided for informational purposes only and may vary based on the destination, carrier operations, customs procedures, or unforeseen circumstances. Delivery times are not guaranteed unless expressly stated.
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Shipping Costs
Shipping costs, if applicable, are clearly displayed during the checkout process before the order is finalized, in accordance with Directive 2011/83/EU (Consumer Rights Directive).
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Shipment Tracking
Where available, tracking information will be provided once the order has been shipped, allowing customers to monitor the status of their delivery.
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Customs Duties and Taxes
For shipments outside the European Union, customs duties, import taxes, or other charges may apply and are the responsibility of the customer, unless otherwise specified.
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Failed or Delayed Delivery
The seller shall not be held liable for delays caused by the carrier, customs authorities, force majeure events, or circumstances beyond reasonable control. In the event of failed delivery due to incorrect or incomplete information provided by the customer, additional costs may apply.
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Damaged or Lost Shipments
If a package arrives damaged or is lost during transit, customers must follow the instructions provided in the “Contact Information” section to report the issue within the timeframe indicated on the website.
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Right of Withdrawal
Nothing in this Shipping Policy affects the consumer’s statutory rights under applicable law, including the right of withdrawal provided by Directive 2011/83/EU.
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Changes to This Shipping Policy
This Shipping Policy may be updated from time to time. Any changes will be effective upon publication on this page.