Informativa sui rimborsi
Returns and Refunds Policy
This Returns and Refunds Policy applies to purchases made through this website.
All information regarding the seller’s identity, registered office, and contact details is available in the “Contact Information” section of the website.
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Right of Withdrawal
In accordance with Directive 2011/83/EU (Consumer Rights Directive), customers have the right to withdraw from the purchase within 14 days from the date of receipt of the products, without providing any reason.
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Return Conditions
Returned products must:
• be unused and in their original condition;
• be returned with original packaging and accessories, where applicable.
There are no items sold as final sale, and all products are eligible for return in accordance with this policy.
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Return Shipping
Return shipping is free of charge.
Customers will receive instructions on how to return the products through the information available in the “Contact Information” section of the website.
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Refunds
Once the returned products have been received and inspected, a refund will be issued using the same payment method used for the original transaction, unless otherwise agreed.
Refunds will be processed within the time limits required by applicable law.
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Restocking Fees
No restocking or handling fees are applied to returned products.
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Damaged or Incorrect Items
If a product is received damaged or incorrect, customers must report the issue following the instructions available in the “Contact Information” section of the website.
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Statutory Rights
Nothing in this Returns and Refunds Policy affects the consumer’s mandatory rights under applicable European Union or national law.